Filed Under:Your Practice, Sales Marketing

How to create a "thank-you" letter survey

It's likely that you send thank-you notes to your clients at the conclusion of each sale or service. But how often do you ask them to tell you how you did? In other words, how often do you survey your clients?

A well-crafted client survey can provide you with valuable feedback about you and your firm. It can also help you to increase client retention, strengthen relationships, capture testimonials and gain new referrals.

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Nichole Morford

Nichole Morford
Managing Editor

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