Filed Under:Markets, Employee Benefits

California exchange to need 850 customer service reps

The California Capitol (Modified AP Photo/Robert Durell)
The California Capitol (Modified AP Photo/Robert Durell)

The California Health Benefit Exchange has efforts to set up health insurance exchange programs for individuals and small employers well under way.

The exchange agency is making, and implementing, detailed plans for setting up "Covered California" -- a state-run, state-based exchange program for individuals and --  a Small Business Health Options Program (SHOP) exchange for small employers.

Juli Baker has told exchange managers in a written report, for example, that Covered California managers to expect to fill 850 people to do customer support.

Some of the workers who handle the initial open enrollment rush will be "intermittent workers," Baker said.

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Nichole Morford

Nichole Morford
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