Filed Under:Markets, Boomer Market

New York fines HealthNow $700,000

The Buffalo-based nonprofit failed to explain benefit and coverage rights to customers

In this March 7, 2012 file photo, DFS Superintendent Benjamin Lawsky speaks in Albany. (AP Photo/Mike Groll)
In this March 7, 2012 file photo, DFS Superintendent Benjamin Lawsky speaks in Albany. (AP Photo/Mike Groll)

HealthNow New York Inc. has been fined a civil penalty in lieu of a disciplinary action of $700,000 by the New York State Department of Financial Services (DFS) for failing to explain coverage and benefit rights to certain health plan members and for failing to tell members how to appeal claims denials.

HealthNow, a Buffalo-based not-for-profit health insurer, was cited for approximately 164,000 instances of failing to provide explanation of benefits statements that contained all the necessary wording, according to the DFS.

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Nichole Morford

Nichole Morford
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