Filed Under:Life Insurance, Life Planning Strategies

Survey: U.S. insurers surpass rest of world in customer satisfaction

U.S. insurers receive the highest customer satisfaction ratings in a new worldwide survey.

Cap Gemini S.A., a Paris, France-based business and IT solutions provider; and Efma, a global not-for-profit organization, also headquartered in Paris, disclose this finding in the sixth edition of the “World Insurance Report.” The study features interviews with more than 114 insurance executives, data from 41 markets and a new “Voice of the Customer survey” that captures data from more than 16,500 insurance customers across 30 countries.

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Nichole Morford

Nichole Morford
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