Filed Under:Markets, Employee Benefits

Massachusetts: Our exchange users like their plans

The Massachusetts health insurance supermarket is getting high marks from consumers, officials say.
The Massachusetts health insurance supermarket is getting high marks from consumers, officials say.

The managers of the model for the new Patient Protection and Affordable Care Act (PPACA) health insurance exchange system -- the Massachusetts exchange program -- say low-income and moderate-income users seem to be happy with the program.

But officials at the Commonwealth Health Insurance Connector Authority have found an increase in the percentage of users who have been uninsured, at least temporarily, since they signed up for the exchange.

The percentage of said the choice of providers was good, very good or excellent increased to 83 percent, from 80 percent, and the percentage who said the premiums were reasonable jumped to 83 percent, from 66 percent.

But the percentage who suffered a gap in coverage while using the exchange also increased, to 29 percent, from 22 percent.

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Nichole Morford

Nichole Morford
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