Filed Under:Markets, Employee Benefits

Exchange manual short on outage details

Gary Cohen (CMS photo)
Gary Cohen (CMS photo)

Managers of the new U.S. Department of Health and Human Services public exchanges may not have done much to prepare for situations in which the exchanges face severe technical problems.

federal exchange enrollment manual posted on the Web includes just one paragraph discussing the procedures exchanges should follow if "natural disasters or serious technical problems" interfere with normal operations.

Originally published on BenefitsPro. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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