A recent multistate market conduct exam of USAA found that the insurer properly used the Death Master File database for more than a decade.
The New Hampshire Insurance Department sent a call letter in December 2012 informing USAA that a multistate targeted market conduct examination had been called to evaluate its claims handling practices, use of the DMF, application of the DMF to its life insurance business, and its annuities business. The purpose of the exam was to determine if USAA’s practices conformed with the standards in the National Association of Insurance Commissioners Unfair Trade Practices Act and the NAIC Unfair Claims Settlement Practices Model Act.
Ash Brokerage named Larry Dahl as its new president.
Dahl, financial industry veteran with more than 27 years’ experience, will help to create a clearly defined vision and strategy, and will be looking at new ways to enhance the Ash business model and offerings.