Filed Under:Your Practice, Practice Management

Demand for mobile-delivered policy info is growing

Some 65 percent of consumers worldwide have never used their smartphone to interact with their insurer.
Some 65 percent of consumers worldwide have never used their smartphone to interact with their insurer.

A majority of consumers (55 percent) want policy renewal reminders delivered via email or a smartphone. And an additional 52 percent are interested in alerts regarding changes in their policy.

FICO, a predictive analytics and decision management software company, discloses this finding in a global survey of 2,239 adult smartphone users. The survey examines consumer preferences and tendencies with regards to mobile, online and in-person interactions with insurance providers.

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Nichole Morford

Nichole Morford
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