When consumers are looking for doctors, whether the doctors are in plan provider networks is the top consideration.
A team at the Associated Press-NORC Center for Public Affairs Research has published that finding in a summary of results from a new provider selection survey.
Consumers said they had a hard time getting trustworthy information about provider quality. They have more confidence in provider information from health plans than in information from newspapers, magazines, or free or paid rating websites. But consumers have more faith in provider advice from friends, relatives and their regular doctors.
Consumers seem to place a moderate level of trust in health insurer websites.